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What You Agree To When You Use janji77

These legal conditions apply to every account opened on janji77 and govern how your account, wallet transactions, and personal data are handled.

Account eligibility rulesDANA, OVO, GoPay wallet termsData handling policyJurisdiction-dependent accessUser rights and contact paths
janji77 What You Agree To When You Use janji77
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We take a practical approach to account security and data handling. Your personal information is collected only to operate your account and process transactions. We do not sell your data to third parties. Session cookies are used to keep your login active and to track in-session wallet activity — you can manage cookie preferences through your browser settings at any time.

Data Collection Scope We collect only what is needed to run your account — your registration details, wallet identifiers for DANA, OVO or GoPay, and transaction records required for verification.
Cookie Use Session cookies support your login state and wallet flow. Analytics cookies help us understand how pages are used. You can disable non-essential cookies without affecting your account access.
Account Security Practices Account access is protected by OTP verification on each new device login. If you notice unrecognised activity, contact support immediately and we will lock the account while we investigate.
Data Requests and Retention You can request a copy of your account data or ask us to delete it by contacting support in writing. We retain transaction records for the period required by applicable financial regulations.
LEGAL CONTACT

Reach Us About Policy or Account Questions

If you have a question about how these terms apply to your account — or need to raise a concern about data handling, wallet charges, or access rights — our support team is the right first step. Responses cover account-level questions, wallet disputes involving DANA, OVO, or GoPay, and requests related to your personal data.

Live Chat Support Open the chat widget from any page on janji77 to reach the support team directly. Use this for urgent account or wallet concerns that need a fast response.
Email Policy Requests Send written legal or data-related requests to our support email. This channel handles formal requests around account data, wallet history, or terms clarification.
Account Help Centre Access the help section from your account dashboard to find policy documents, wallet condition summaries, and step-by-step account verification guidance.

Common Questions About janji77 Legal Terms

These are the questions we receive most often about account conditions, data rights, and how our legal terms apply to wallet use in Indonesia. If your question is not covered here, reach our support team via live chat or email.

These terms apply to every person who opens or uses an account on janji77. Access depends on local law and is only valid where permitted in your region.

Yes. Contact our support team in writing through the email channel. We will confirm your identity and provide your account data within a reasonable timeframe as required.

If your account is suspended under a terms breach review, your wallet balance is held pending investigation. We will communicate the outcome and next steps via your registered contact.

We store only the wallet identifiers needed to process your deposits and withdrawals. Full wallet credentials are never stored on our servers — transactions are processed via each provider's own secure channel.

We post updates on this page. Continuing to use your account after an update means you accept the revised terms. We recommend checking this page periodically if you have an active account.

Send a written deletion request to our support email from your registered address. We will process it in line with applicable data regulations and confirm once completed.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.